Ford began offering free adapters for Tesla’s Supercharger network to EV owners in February, but is now telling some customers to stop using the adapters. report Inside EV. The company says it has discovered “potential issues” that could cause “charging speeds to slow down over time” or damage the charging port itself. Service bulletin I am sending this to those affected.
Ford EV owners should confirm they have the correct address on file by clicking the link in Ford’s notice. If so, you don’t need to do anything else to get a replacement, but if not, the company says customers must update their address by October 24th.
Ford will provide a replacement adapter in the coming weeks and provide free return instructions for returning your existing adapter. It is essential that you receive all affected adapters to reduce the risk of potential vehicle damage.
Ford will reportedly begin shipping replacement adapters to customers the week of October 28th. According to the company, only “certain recent batches” of Ford’s North American charging standard adapters are affected. InsideEV. Both Rivian and General Motors told the outlet that they have not seen similar issues with their adapters.