When a new app or software as a service (SAAS) launches, the company behind the product may provide a “lifetime plan” to the first customer. These lifetime transactions for early adopters are usually priced at a premium or will cost a multi-year subscription to the service.
One important thing to note about these plans is that it means “lifetime” and not the life of the customer, but the life of the company or service. A company can fail, and its lifelong transactions are no longer active. On the other hand, customers are drawn to lifelong planning. Because when an app or service is launched, the earlier adopter will pay a monthly or annual subscription while it is locked indefinitely at that one-time price.
However, if the product is successful, what happens if it doesn’t shut down, it will be sold to a buyer who is allegedly unaware that he is getting services with customers who are trading for life.
Unfortunately, those who paid a once-in-a-lifetime deal to VPN Service VPN Secure are learning what happens in the hard way.
VPN Secure Boots Lifetime Deal Customers
As reported by Ars Technicathe VPN Secure Lifetime trading customer was first notification On April 28th, their lifetime plans had been invalidated. VPNSecure did not provide advance notice, as the company has since admitted. I also simply disabled the service of my lifetime customer on the day I sent the deactivation email.
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According to the new owner of VPNSecure, the company was acquired in May 2023, and its previous ownership was said to have not provided details about VPNSecure’s lifetime trading clients.
“Unfortunately, the previous owners did not reveal that thousands of lifetime transactions (LTDs) were being sold through platforms like StackSocial,” VPNSecure explained in a notification to lifetime trading customers. “I discovered this just a few months later. A large portion of the resources were tense due to these LTD accounts and high support volumes from users. Users did not provide revenue through parts of the database that would help improve and maintain the service.”
Additionally, the owner of the new VPNSecure claims simply to “get the technology, brand, infrastructure/technology”, but there is no company, contract, payment or obligation from the previous owner. ”
StackSocial is a high-tech marketplace where software developers offer discounts or lifetime transactions on apps and services. VPNSecure offered lifetime transactions through StackSocial and Stacksocial Stacksocial affiliates Recently 2022. The client paid about $30 for his lifetime plan.
Compounding more complex issues, outlets like ARS Technica and Techradar reported that the current ownership of VPN Secure appears to be obscure. The VPNSecure website lists InfiniteQuant Ltd as its parent company, but the Bahamas-based company claims it is not affiliated with VPN services. VPNSecure’s Terms of Service lists Dubai-based HoldXB Trading FZCO and Australia-based Boost Network Pty Ltd at various times, but neither entities appear to be listed online in contacts.
VPN Secure Lifetime customers who wish to continue their service were offered a discounted subscription rate. However, VPNSecure has been bombed since cancelling a lifetime deal Negative reviews It doesn’t seem like many people are using the offer on social media like Reddit or review platforms like TrustPilot.
