India’s quick commerce industry is expected to grow to $5 billion behind the rapid expansion.
This creates jobs for around 50-55 million people the following year, according to data from recruitment agencies.
Quick commerce often refers to ultra-fast delivery within 10-15 minutes.
Currently, the sector employs outdoor delivery partners ranging from Rs 25-30,000 to Roof employees and 70,000-75,000 roof employees. This includes dark shops and warehouses, the study said.
“The Q-commerce sector in India is expanding at an unprecedented rate, with the market size forecast to reach $5 billion by 2025, growing at a CAGR of 10-15%. The surge in the role of last mile delivery, dark store operations and warehouse management is primarily due to the growth of product categories, city balman senives in bulsians funsears funsemans. PTI.
He predicts that jobs under roof and delivery partners will increase by 50% each, so overall employment in the Q-commerce sector is above Rs 55,000 to Rs 55,000 for next year.
According to Balasubramanian, as turnover remains high, businesses need to prioritize employee skills, structured retention strategies, and AI-driven workforce management, build sustainable talent pipelines and drive long-term growth.
This report is based on data from 19,000 TeamLease Associates from January to December 2024.
The report shows that Karnataka (20%), Maharashtra (19%) and Telangana (13%) are the main hubs of Q-commerce jobs, with Haryana and West Bengal each making up 4% of the workforce.
This sector is characterized by a concentrated entry-level role, with 71% of employees still qualified as 10th or 12th grade.
This reflects the focus on basic skill sets such as smartphone proficiency, digital literacy and last mile delivery expertise, the report says.
However, the industry says it faces major challenges with high attrition rates driven by intense competition and frequent job switching.
To address this, companies are increasingly investing in workforce training, high-end programs and structured retention strategies to improve efficiency and ensure long-term workforce stability.
– With PTI input
