Ambientscribe is poised to become one of the fastest technology adoptions in healthcare history. Report By the Peterson Health Technology Institute (PHTI) on AI adoption in healthcare delivery systems.
This report provides insights that will help you navigate early adoption, track progress during technology use, and provide impact with early use.
Ambient Scribes utilizes AI to convert verbal patient/provider interactions into clinical documents and ultimately into medical claims. Experts say the technology can minimize burnout for clinicians, increase productivity and reduce administrative burden.
According to a PHTI report, implementation of ambient scribe technology differed among medical participants, but the biggest initial focus lies in primary care.
“Practitioners’ adoptions were uneven, and there are many cohorts that use the surroundings for some visits rather than all visits.
“Interestingly, some organizations observed that clinicians who saw the greatest benefits had not yet optimized their documentation workflow, were consistently behind in notes, spent more time talking to patients, or had longer than usual summary notes.”
The report suggests that ambient scribe technology has had a positive effect on reducing clinician burnout and cognitive load and improving patient experience.
Data and anecdotal feedback show a positive impact on the quality of clinical note summaries as long as humans are in the loop.
The report also states that the surrounding scribe companies are differentiating by extending services to various end users, such as nurses, into revenue cycle teams, clinical and administrative workflows due to the highly competitive market.
“Many surrounding scribes have been extended to coding with the promise of optimizing assessment and management, categorical coding for hierarchical states. We don’t know yet what the downstream impact is, but given the existing incentive structure, it’s reasonable to expect the surrounding cribs to support a higher level of coding.
Bigger trends
The report noted that there are few published peer-reviewed studies and shows mixed results due to heterogeneous measurements and methods.
“Standardized metrics will improve our ability to understand how these solutions affect systems, including 1) clinician impact, 2) patient impact, and 3) economic impact,” the report states.
