Indiegogo is Delivery Guarantee Program The program was launched to ensure that buyers would receive their items. Previously, there was no guarantee that you would receive the items you backed, but that’s changing. The program will be open to companies with a trustworthy track record on crowdfunding platforms. A track record of successful campaigns increases your chances of being accepted into the program. The program is a step up from the “Trust-Proven” badge from two years ago, which demonstrated consistent fulfillment, positive feedback from backers, and proof of exemplary campaign management.
According to Indiegogo’s delivery guarantee program: FAQ pageTo be eligible, campaigns must be vetted by the platform’s trust and safety team, and all products must be in “final manufacturing stages.”
The first campaigns in this program are for the HoverAIR X1 PRO and X1 PRO MAX. Flying Action CameraThe campaign’s product page features a “delivery guaranteed” badge, meaning backers of the project will get their money refunded if the drone isn’t shipped by October 31, 2024.
Please note that to be eligible for the protection program, backers must complete a survey sent by the campaign owner, so there’s no need to complain if you just forgot to enter your shipping information – you’re on your own unless customer service can help you.
I backed a pair of Status Audio Between Pro earphones a few years ago, and while they arrived safely, numerous stories of failed campaigns over the years made me (and likely other potential buyers) wary. Indiegogo ensures that only trusted companies have access to its delivery guarantee program, giving backers more peace of mind if a company misses its delivery goals.
