Gamers Nexus claims NZXT’s Flex PC rentals remain ‘misleading’ and ‘predatory’

Gamers Nexus has released a video dismantling NZXT’s defenses of its Flex gaming PC purchase and rental program. In it, host Steve Burke said that despite adjustments made following a previous video calling the program a “scam”, the company was still misleading customers. .

NZXT mentioned in the reply This week, the company announced it would reveal more details about its Flex program, which Gamers Nexus criticized as having specifications that could change “on a daily basis.” The company appears to be updating specs and performance numbers for purchased builds. However, Gamers Nexus reports inconsistent FPS numbers and NZXT’s on-sale Player: Three Prime build uses an RTX 4090 graphics card, despite specs indicating otherwise. There are still issues being found in the FAQ that suggest this is the case.

The FAQ entry Burke mentioned appears to be gone now, but as of this writing there is still an entry titled “Which GPU is right for me?” List RTX 4090 and its advantages. Such discrepancies are problematic for potential customers, Burke says.

The fact that NZXT, even after the statement, was still pretending to have a 4090 in its products when it still has a 4080 Super seems to show that even NZXT can’t keep up with their own specification changes. If NZXT can’t keep up, how do customers expect it to?

Gamers Nexus has issued other lawsuits against its rental program, ranging from “improper packaging” damages with a cap exceeding the price of an equivalent non-rental PC to the continued presence of creator-based advertising videos. offers criticism. It has “eliminated all influencer-driven Flex ads.” NZXT did not immediately respond to a request for comment on the new video.

Gamers Nexus announced Thursday that it was working on a deeper investigation, and today’s video ends with Burke saying he has received “a number of very disturbing pieces of information” from former employees and customers.